FAQ

Does the Stride Aero 4 come in a wide fit?

Yes. The Stride Aero 4 is available in Standard and Wide. The Aero 4 Elite is Standard only.

What is the Stride Impact Score?

A 0 to 100 score on each product page covering recycled content, durability, energy used in manufacture and end-of-life options. Higher is better.

How do I find my size?

Visit a store for free gait analysis, or use the size guide on each product page. If you are between sizes, we recommend half a size up in running shoes.

Can I return a pair I have worn?

Lightly tested pairs can be returned within the window if the sole shows no wear. Worn pairs are covered by our two-year manufacturing warranty only.

How long does delivery take?

US 2 to 4 business days, UK 1 to 3 business days, EU 3 to 6 business days.

Who is behind Stride?

Stride is a global athletic brand founded on the principle that every body is an athlete.

How do I join a run club?

Run clubs meet weekly at every Stride store. Find your nearest on the store locator, then sign up in store or through the Stride app.

What is the return window in Australia?

Australian customers have 30 days from delivery to return unworn items for a full refund, including at our Brisbane store.